Trustpilot
2992 Reviews

Coffee Table Online Purchase

October 18, 2017
Found the coffee table on Saturday online, tried live chat to see if there was any inventory of this at the Vancouver Showroom. After 5 minutes of no response I called the number (provided on chat reply) and received a quick answer. I was informed the coffee table was at the Showroom to view and 5 were on preorder to the warehouse. Unfortunately this table was not at the Showroom when I went later that day, but the employees did point us in the direction of a couple of products made from the same material. I ordered this product online and livechat was quick to respond and let me know how remove the delivery fee due to picking up the item at the warehouse. Looking forward to adding this piece of furniture to our place!

Review

October 17, 2017
Easy shopping with good quality pictures

Quality with Impeccable Aesthetic

October 17, 2017
I have bought plates/bowls/serving trays and I love the quality and aesthetic of them all. This recent purchase, I decided to buy a full bedroom set and a TV stand and I am confident that the quality will shine through yet again.

Promised delivery time was not met.

October 17, 2017
Promised delivery time was not met.

Christina was awesome and helped me a …

October 17, 2017
Christina was awesome and helped me a lot!!!

Shopping experience

October 17, 2017
It is my first time shopping in Rove Concept. I wait several months and just receive the Furniture. The Design and Quality are good. I will buy again while they offer a big discount. Davy

Really love all the products I've …

October 17, 2017
Really love all the products I've ordered! Just placed another order today :)

Well-made products and superior design

October 17, 2017
I ordered the Kure Marcus table and could not be more impressed by the quality of the material and the workmanship of the design. Furthermore, the customer service is beyond excellent!

So glad they have a show room in …

October 17, 2017
So glad they have a show room in Vancouver.

Found myself having to reload my cart …

October 16, 2017
Found myself having to reload my cart if I went back to shopping for too long.

Smooth execution

October 16, 2017
Smooth execution, clean website design.

Opted to check out the dining table I'd …

October 16, 2017
Opted to check out the dining table I'd been eyeing up online at their showroom on 7th Ave. I was warmly welcomed and given great customer service. Left with a smile and an order for the dining table.

I would definitely recommend this …

October 16, 2017
I would definitely recommend this company to everyone I know!

Awesome company to work with!

October 16, 2017
Awesome company to work with!

Great sectional, OK planter

October 16, 2017
Ordered a sectional and planter from Rove and was really thrilled with the sofa. The planter feels pretty cheap, but it wasn't too expensive.

Love the product selection.

October 16, 2017
Love the product selection. Delivery times could be quicker and as a long term Prime customer I have become used to free delivery. Perhaps you guys should do they same. Would also like to know more about the source and impact of each item. Keep up the great work.

I love their products and pricing! Delivery details need to be clearer

October 15, 2017
I love their products and pricing!! However, I can't give a five star review. I was surprised that local shipping starts at $19...even when placing a smaller order and I assumed local pick-up meant at the Vancouver store vs Richmond. I would ensure that is clear before customers place and finalize the order.

Well designed website

October 15, 2017
Well designed website - really added to the perceived value of the products and experience. It's a bit contentious to recognize iconic pieces being produced without designer certification but I think the other pieces offered show quality of craftsmanship and an embodiment of sustainable, future forward design. Look forward to receiving the credenza I ordered!

Great and very helpful service

October 14, 2017
Great and very helpful service. Fast delivery Good quality products.

Great design and sleek website.

October 14, 2017
Great design and sleek website.

Well executed!

October 14, 2017
All products are very well represented on the website, overall quality is fantastic. Very well laid out website & e-commerce section.

Phenomenal products

October 14, 2017
Phenomenal products, prices & customer service!

I really like the design of rove …

October 14, 2017
I really like the design of rove concept's products. I cannot comment on the quality yet because I just received them. they look great and sturdy, but we will see how they will perform in long run. Customer service was good. There was a stain the headboard of my bed which after contacting the customer service we resolved the problem. Overall very good experience. P.S. I was very impressed by their packaging.

First time ordering something through …

October 14, 2017
First time ordering something through Rove Concepts, so far so good.