Trustpilot
2564 Reviews

Excited to see my purchases

August 14, 2017
I am very excited about how easy it was to order once I got the hang of how the process worked. I was confused about the shipping fee when placing multiple orders (and if you could place separate orders in order to receive some in stock items earlier) yet it turned out that wasn't an issue because I am picking up from the warehouse in Richmond.

I love my shopping experience on Rove …

August 14, 2017
I love my shopping experience on Rove Concepts

Disappointed that I paid more that what …

August 14, 2017
Disappointed that I paid more that what I was originally quoted. I am excited about my purchase with Rove Concepts for a custom Milo Sectional Couch however I was disappointed that the quote I was given and what I paid was different. I was told that my original quote was good until today, August 14, 2017 but I ended up paying $58.00 more for some reason the representative could not explain.

Everything was delivered without any …

August 14, 2017
Everything was delivered without any damage and was exactly as expected.

Very easy to navigate

August 14, 2017
Very easy to navigate. Can't wait for my new furniture!

All the designs are fabulous looking

August 13, 2017
All the designs are fabulous looking

Super easy website

August 13, 2017
Super easy website, great discounts, and financing available.

First-time shipper, will return.

August 13, 2017
Loved it. Easy to do. Like that you may call and ask questions or live chat, I did both before my first order.

Good shopping environment & friendly

August 13, 2017
Good shopping environment & friendly , Efficiency service

Pretty seamless on line shopping …

August 13, 2017
Pretty seamless on line shopping experience...very stringent with sale dates /prices but they occur often so one can wait and expect to see better deals simply by exercising a little patience.

Awesome website with very cool …

August 12, 2017
Awesome website with very cool products. Looking forward to receiving our first order soon!

Thank you very much

August 12, 2017
Thank you very much, nice website & quality items.

I cannot get enough of Rove Concepts

August 11, 2017
I cannot get enough of Rove Concepts! The selection, service, quality, and style are unparalleled. Fan for life!

The Joren media unit looks great in our …

August 11, 2017
The Joren media unit looks great in our new place. Excellent quality for the price. Easy to assemble. Ready in a few days and easily picked up at the warehouse to avoid shipping charges.

Rove has been awesome

August 11, 2017
Rove has been awesome. The furniture is great and the customer service is even better.

I have many Rove pieces in my home and …

August 11, 2017
I have many Rove pieces in my home and love them all. Great quality and craftsmanship and beautiful fluid design. I get compliments on all the pieces I have, esp my dining room set. We love having people over to eat and are happy to tell everyone that the pieces are from an environmentally conscious company. Thank you!

Customer service took the time to …

August 10, 2017
Customer service took the time to explain every aspect of the item, answered all my questions diligently.

The salesperson was efficient helpful …

August 09, 2017
The salesperson was efficient helpful well prepared great shopping experience

Excellent

August 09, 2017
Very good lights

I called on a Tuesday and requested …

August 09, 2017
I called on a Tuesday and requested information and was told I would receive an email that afternoon but did not receive it. I called the next morning and was helped by Ellie and she did an excellent job handling my order. I look forward to doing business with Rove Concepts in the future.

Great service, good price, well made, will purchase again.

August 08, 2017
We received great customer service in store and the chairs were available to pick up in a week's time. The chairs are well made and sturdy, will purchase at Rove Concepts again.

Review

August 08, 2017
Amy was responsive and placed my order swiftly. Thank you!

Great first experience

August 08, 2017
Great first experience so far! I needed extra time to order a product swatch and the customer service agent held my order with the 15% discount (which would have expired otherwise). Very helpful and accommodating. I can't wait to receive my chairs!

Easy and hassle free!

August 07, 2017
Easy and hassle free!